Stefanie Wong

Here’s a conversation with a seasoned UI/UX designer and design strategist with 20+ years of experience building products used by millions. Her portfolio spans Google, PayPal, CBS Interactive, Fox Broadcasting Company, and Warner Music Group. She leads with empathy and business clarity—using research-driven decisions to ship smart, simple solutions that serve users and goals.

We unpack how to turn complexity into clarity: reorganizing information, optimizing workflows, and inventing custom solutions. From information architecture and service blueprints to prototyping and design systems, she shows how to shake out all the moving pieces, surface insights, and connect them into experiences that actually make sense.

Beyond pixels, we dive into organizational design. She structures decision-making, alignment, and evolution at scale—bridging product, design, and engineering so thinking, execution, and alignment happen simultaneously. Expect practical frameworks for cross-functional workshops, prioritization, and roadmapping that keep teams moving.

If you work in product design, product management, or engineering leadership, this episode is a field guide to enterprise UX, service design, and design ops. We cover discovery to delivery, stakeholder buy-in, metrics that matter, and the habits that ship impactful products repeatedly. Keywords: UI/UX, product design, design systems, service design, information architecture, design strategy, organizational transformation, stakeholder alignment, enterprise UX, design ops.